Frequently Asked Questions

Our products are formulated and packaged at our manufacturing facilities in Lahore, Pakistan. Materials are sourced from trusted suppliers around the world, including China, Thailand, Australia, England, the USA and Africa.

We currently offer shipping within Pakistan only. For international orders and shipping inquiries, please contact us through our customer care team.

Our nationwide delivery time is approximately 3-5 working days. Please provide a complete delivery address and an active mobile number to help ensure timely delivery.

You can place an order in a few simple steps:

• Add your desired item(s) to your cart.
• Click "Proceed to Checkout".
• Enter your billing and delivery details.
• Click "Place Order".

Payment method details are currently being updated. Please contact our customer care team if you need assistance with payment options for your order.

You will receive your order confirmation and shipment details by email at the address provided during checkout. Please also check your Spam or Promotions folder, as emails may sometimes be delivered there.

Yes. Your order can be modified before it leaves our warehouse. Please contact our customer care team as soon as possible for assistance.

Nationwide delivery charges are Rs. 260. We offer free shipping on orders worth Rs. 3,000 or above.

Our Return & Replacement Policy applies to items that are damaged or wrongly delivered. Claims must be raised within 6 days of delivery and the item must remain unopened, unused and in its original condition.